Not getting updated stats from BOINC

 
ID: 22191
Posts: 18

Q: After you login to GR, are your points as reported on under "my projects" the same as under "my computers"?

A: Yes, the points are the same number. I even added up all the computers on the "My Computers" tab in GR to make sure the "Total Credits" number was accurate.

Q: Is the list of computers under "my computers" accurate, or are there any "duplicate" listings?

A: I don't have any duplicate listings.

Q: Do you have computers attached to the projects which are not attached to GR?

A: I don't believe I have any computers in this situation.

Would it help if I emailed you my account information and you could look around yourself ?    I wouldn't mind, especially if it will make this easier for you to debug.

Thanks, Bob

ID: 22191
Posts: 18

What I do see happening is that the "My Computers" link of the project pages show a value for one of my Windows computers, for example, called RYE:

SETI (from http://setiathome.berkeley.edu/hosts_users.php?userid=xxxx)

displays a value of 1,252 for "total credits"

Einstein (from http://einstein.phys.uwm.edu/hosts_user.php?userid=xxxx).

displays a value of 223 for "total credits"

Add these two values together:  1252 + 223  =  1475 credits for the Windows server called "RYE".

Yet in GR, on the "My Computers" tab, the value that is show is  461.34  which is an old value from at least two days ago. 

Eventually the number will get refreshed but then it will take two days for the value to change again in GR, despite the fact that the project pages are far ahead.

There is some lag in data collection, it seems.

On GR:

ID: 21503
Posts: 326

Ok, one thing that I should perhaps specify -- a small thing but you never know --

Unlike BOINC stats sites, GR does not update user stats in a batch one or more times per day.  At GR, your stats are only updated when you login, or if you click the "refresh" button.  

When we added the community functions, I think we probably increased the length of website "sessions" -- the idea being that it would be convenient for users to have their logins persists for a while, to relieve the need to login every time.  But as a side effect, stats will not update on return visits where the old sessions are still active.  (ie, if you don't have to login when you return, your stats will not update.)

Any chance this is happenning in your case?  Ie, if you use the "refresh" button--or if you logout and then back in-- is your issue resolved?

ID: 21503
Posts: 326

Why don't we close discussion here, and take up your issue in the other thread on this topic (which you are already in) -- this will save us both some time, and have the benefit of keeping more people involved, all in one place...
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