no signing key

 
ID: 90139
Posts: 2

I cant connectplease help.ive tried everything i should

win7

15/05/2013 22:02:22      Starting BOINC client version 6.8.44 for windows_x86_64

15/05/2013 22:02:22      log flags: task, file_xfer, sched_ops

15/05/2013 22:02:22      Libraries: libcurl/7.21.6 OpenSSL/1.0.0d zlib/1.2.5

15/05/2013 22:02:22      Data directory: C:\ProgramData\BOINC

15/05/2013 22:02:22      

15/05/2013 22:02:22      Processor: 2 GenuineIntel Intel(R) Pentium(R) CPU        U5400  @ 1.20GHz [Intel64 Family 6 Model 37 Stepping 5]

15/05/2013 22:02:22      Processor: 256.00 KB cache

15/05/2013 22:02:22      Processor features: fpu tsc pae sse sse2 pni mmx

15/05/2013 22:02:22      OS: Microsoft Windows 7: x64 Edition, Service Pack 1, (06.01.7601.00)

15/05/2013 22:02:22      Memory: 2.74 GB physical, 5.48 GB virtual

15/05/2013 22:02:22      Disk: 136.25 GB total, 97.57 GB free

15/05/2013 22:02:22      Local time is UTC +2 hours

15/05/2013 22:02:22      No CUDA-capable NVIDIA GPUs found

15/05/2013 22:02:22      No coprocessors

15/05/2013 22:02:22      Not using a proxy

15/05/2013 22:02:22      Version change (7.0.64 -> 6.8.44)

15/05/2013 22:02:22      No general preferences found - using BOINC defaults

15/05/2013 22:02:22      Preferences limit memory usage when active to 1402.93MB

15/05/2013 22:02:22      Preferences limit memory usage when idle to 2525.27MB

15/05/2013 22:02:22      Preferences limit disk usage to 10.00GB

15/05/2013 22:02:22      This computer is not attached to any projects

15/05/2013 22:02:22      Visit http://boinc.berkeley.edu for instructions

15/05/2013 22:02:22      Running CPU benchmarks

15/05/2013 22:02:22      Suspending computation - running CPU benchmarks

15/05/2013 22:02:47      Fetching configuration file from http://www.gridrepublic.org/get_project_config.php

15/05/2013 22:02:53      Benchmark results:

15/05/2013 22:02:53         Number of CPUs: 2

15/05/2013 22:02:53         1271 floating point MIPS (Whetstone) per CPU

15/05/2013 22:02:53         2738 integer MIPS (Dhrystone) per CPU

15/05/2013 22:02:58      Contacting account manager at http://www.gridrepublic.org/

15/05/2013 22:02:59      Account manager contact succeeded

15/05/2013 22:02:59      [error] No signing key from account manager

15/05/2013 22:02:59      [error] Inconsistent signing key from account manager

15/05/2013 22:04:16      Fetching configuration file from http://www.gridrepublic.org/get_project_config.php

15/05/2013 22:04:20      Contacting account manager at http://www.gridrepublic.org/

15/05/2013 22:04:20      Account manager contact succeeded

15/05/2013 22:04:20      [error] No signing key from account manager

15/05/2013 22:04:20      [error] Inconsistent signing key from account manager

15/05/2013 22:08:46      Removing account manager info

15/05/2013 22:09:03      Fetching configuration file from http://www.gridrepublic.org/get_project_config.php

15/05/2013 22:09:32      Contacting account manager at http://www.gridrepublic.org/

15/05/2013 22:09:33      Account manager contact succeeded

15/05/2013 22:09:33      [error] No signing key from account manager

15/05/2013 22:14:22      Fetching configuration file from http://www.gridrepublic.org/get_project_config.php

15/05/2013 22:15:04      Contacting account manager at http://www.gridrepublic.org/

15/05/2013 22:15:05      Account manager contact succeeded

15/05/2013 22:15:05      [error] No signing key from account manager

15/05/2013 22:18:11      Fetching configuration file from http://www.gridrepublic.org/get_project_config.php

15/05/2013 22:19:10      Contacting account manager at http://www.gridrepublic.org/

15/05/2013 22:19:11      Account manager contact succeeded

15/05/2013 22:19:11      [error] No signing key from account manager

ID: 90139
Posts: 2

Useless support here
ID: 15261
Posts: 141

Hi Kenna,

Sorry for the delay in a reply.  It appears there are two issues going on here.  First the "no signing key"  and second "15/05/2013 22:02:22      Version change (7.0.64 -> 6.8.44)"

It appears this computer had BOINC previously installed and installed GridRepublic over top (the version change message).  There is a known incompatibility with switching from a version 7 BOINC client to a version 6 BOINC client.   You must manually remove the BOINC folders to do a downgrade.  Though upgrading works fine and GridRepublic is compatible with the latest BOINC.

Second  the "no signing key" this is most likley to do with the high load on our servers periodically and should resolve within a day.  If it has not resolved itself by now let me know and I can look into this.

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